One of the more misunderstood aspects of GDPR has to be how companies can process personal data. This is covered in Article 6 of the regulation and even though there are 6 different scenarios allowing for the legal processing of personal data, the only one we are asked about on a regular basis is “Consent”. There is some justification for this given it is likely the most likely means for legal processing for most companies and the most transparent. That does not mean we should ignore or forget the rest. To give a bit of clarity and shed light on all 6 ways to legally process data we provide the following. It is each of the 6 justifications, a further description and an example of when that justification might be used.
When Change Becomes a Problem
TSB have had a disaster to deal with. Lots of press coverage and all for the wrong reasons. A major IT change that resulted in days of customer chaos. Disruption that lasted for over a week.
IT infrastructures are increasingly complicated, particularly in the large Banks, but I think it is irresponsible of people to say they are held together with sticking plaster. However, the complexity does mean that implementing change requires strong discipline and management.
Here are some points to consider.